COLLECTION AND USE OF PERSONAL INFORMATION
Here are some examples of the types of personal information South Energy may collect and how we may use it.
WHAT PERSONAL INFORMATION WE COLLECT
When you create a South Energy account, acquire South Energy products or services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. We may ask for a government issued ID in limited circumstances as required by law.
HOW WE USE YOUR PERSONAL INFORMATION
The personal information we collect allows us to keep you posted on South Energy’s latest announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of South Energy account holders.
From time to time, we may use your personal information to send important notices, such as communications about services and changes to our terms, conditions, and policies. Because this information is important to your interaction with South Energy, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve South Energy’s services, and customer communications.
If you enter into a sweepstakes, contest, or similar promotion we may use the information you provide to administer those programs.
PROTECTION OF PERSONAL INFORMATION
Your personal information is available only to the South Energy employees and consultants or contractors who have a need to know it. It will not be available for public inspection without your consent. Access is given only to those qualified professionals who provide South Energy services consistent with your interactions with the site.
COLLECTION OF IP ADDRESS
South Energy’s web server automatically collects your IP address when you visit the site (your IP address is your computer’s unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). South Energy uses your IP address to compile statistics on site usage through third party service providers, such as Google, and help diagnose problems with the server, if needed.
DISCLOSURE TO THIRD PARTIES
At times South Energy may make certain personal information available to strategic partners that work with South Energy to provide services, or that help South Energy market to customers. Personal information will only be shared by South Energy to provide or improve our services and advertising; it will not be shared with third parties for their marketing purposes.
THIRD-PARTY SITES AND SERVICES
South Energy sites, applications, and services may contain links to third-party websites, products, and services. Our services may also use or offer products or services from third parties Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
ACCESS AND CORRECT YOUR INFORMATION
You can review and change your personal information by logging into site e-services. You may also request to update any personal information we hold about you by contacting us at email@example.com